I often did not receiving answers from customer service previously, and it was a pain in the ass to find help from the beginning. Normally I connected the live help, it always showed busy. Fortunately I am trying to view a laptop store on the internet, I click the live help and there is customer service to respond me. Next day, I viewed laptopspark.com again, and chatted with them on live help for some information. Also I emailed them and received the respond quickly. With their help, I purchased a perfect notebook.
